Question 1

What materials are your bags made from?

Accepted Answer

We use a variety of high-quality materials including canvas, cotton, cork, woven fabrics, and vinyl (faux leather). Each material is selected for durability, functionality, and style.

Question 2

Are your bags really handmade?

Accepted Answer

Absolutely! Each bag is personally handmade by me, with careful attention to detail and a focus on quality craftsmanship every step of the way.

Question 3

Where are your bags made?

Accepted Answer

All our bags are made in my smoke and pet free home studio in Plymouth, MA.

Question 4

Do you offer custom bags?

Accepted Answer

Yes, we offer the option to fully customize your bag.  Choose the design, colors, and materials to create a piece that’s uniquely yours.

Question 5

Do you ship internationally?

Accepted Answer

Unfortunately, we do not ship internationally at this time.

Question 6

Can I return or exchange my bag?

Accepted Answer

At Olsson Originals, we stand behind the craftsmanship of our bags and want you to be completely happy with your purchase.  If your bag develops a defect within the first 30 days of normal use, we’re here to help. Depending on the situation, we will offer a repair or replacement.  Please note, our guarantee covers manufacturing defects only and does not apply to normal wear and tear, misuse, or accidents.​

Question 7

How do I contact you?

Accepted Answer

We’d love to hear from you! Reach us via our contact form or email at oohandcrafted@gmail.com.

Frequently asked questions